Acceptable Use Policy

Fraudulent and Deceptive Conduct

• Impersonating any person, organization, or regulatory body
• Creating false or misleading profiles or listings
• Misrepresenting your licensing status, qualifications, or affiliations
• Submitting fraudulent quote requests or fake consumer inquiries
• Claiming guaranteed approval or risk-free mortgage terms

Technical Abuse

• Accessing the Platform using automated bots, scrapers, or crawlers without written permission
• Attempting to circumvent the Platform's security controls or authentication systems
• Uploading or transmitting malware, viruses, ransomware, or other malicious code
• Performing denial-of-service attacks or interfering with Platform infrastructure
• Reverse engineering, decompiling, or disassembling any part of the Platform

Privacy and Data Violations

• Collecting or harvesting other users' personal information without consent
• Transmitting Social Security Numbers, tax returns, or full financial documents through the Platform
• Storing consumer personal information obtained through the Platform outside of your secure systems
• Sharing consumer information with unauthorized third parties

Spam and Unsolicited Communications

• Sending unsolicited bulk messages, marketing communications, or spam through Platform messaging
• Using the Platform to collect email addresses or contact information for unauthorized marketing
• Circumventing consumer communication preferences

Illegal and Regulatory Violations

• Engaging in any conduct that violates RESPA, TILA, ECOA, the Fair Housing Act, or any applicable law
• Advertising mortgage products without required licenses
• Engaging in discriminatory conduct based on any protected characteristic
• Using the Platform to facilitate money laundering or financial fraud