Our Fair Lending Commitment
Equal Housing Opportunity
RatesQ is committed to Equal Housing Opportunity. RatesQ prohibits discrimination in all marketplace activities based on race, color, religion, national origin, sex, marital status, age, disability, familial status, source of income, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law.
RatesQ operates as a technology marketplace. While RatesQ does not originate, approve, or deny loans, we are committed to ensuring that our Platform operates in a manner consistent with the spirit and requirements of federal and state fair lending laws.
Applicable Fair Lending Laws
Fair Housing Act (FHA)
Prohibits discrimination in residential real estate transactions, including mortgage lending, based on race, color, national origin, religion, sex, familial status, or disability.
Equal Credit Opportunity Act (ECOA) / Regulation B
Prohibits credit discrimination based on race, color, religion, national origin, sex, marital status, age, receipt of public assistance, or exercise of consumer credit rights.
Home Mortgage Disclosure Act (HMDA)
Requires certain mortgage lenders to collect and report mortgage loan data. Applicable to licensed mortgage lenders, not to RatesQ as a marketplace.
Community Reinvestment Act (CRA)
Applicable to depository institutions. Not directly applicable to RatesQ as a technology marketplace.
Prohibited Bases for Discrimination
RatesQ prohibits discrimination based on any of the following characteristics in connection with marketplace activities, advertising, and Platform access:
Fair Lending Requirements for Partners
All mortgage professionals participating on the RatesQ Platform are required to comply with all applicable fair lending laws, including the Fair Housing Act, ECOA, and applicable state fair lending statutes. Partners must not engage in discriminatory practices in their quote responses, communications, or lending decisions. Violations of fair lending laws may result in removal from the Platform and referral to applicable regulatory authorities.
Non-Discriminatory Advertising
RatesQ prohibits discriminatory advertising on its Platform. Advertisers may not target or exclude audiences based on race, color, religion, national origin, sex, familial status, disability, or other protected characteristics. All advertising must comply with the Fair Housing Act, ECOA, and FTC guidelines. See our Responsible Advertising Policy for full requirements.
Reporting Fair Lending Concerns
If you believe you have been the subject of discriminatory treatment in connection with the RatesQ Platform, please report it through:
- Email: [email protected]
- Support: ratesq.com/support (select "Report Abuse")
You may also file a complaint with the following federal agencies:
Legal Center | RatesQ LLC
Questions about this document? Contact us at [email protected] or submit a ticket through the RatesQ support center.